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Version: 1.0.70

Turnaround Time & Alerts

This page covers per-test turnaround time (TAT) and the alerts MetahOS sends to pathologists.

At a glance​

fa-flask | TAT set per test | Here is what happens at this step.
fa-clock-o | Prioritise pending work | We wait our turn in line.
fa-mobile | Result submitted or approved | A grown-up checks and says "yes, go ahead!"
fa-bell | Alert type? | Here is what happens at this step.
fa-bell | Critical-result alert | The lab writes down what they found.
fa-bell | Pending reminder | We wait our turn in line.
fa-map-marker | Filter by permission and site access | We pick only what we want to see.
fa-user-md | Notify pathologists via messaging | A message is sent to say what happened.

Turnaround time (TAT)​

Each lab test can carry a turnaround time value, stored as tat on the test (a non-negative number, configured under Manage Test). TAT expresses the expected time to deliver a result for that test and is used to flag and prioritise pending work.

To set TAT:

  1. Open the test under Manage Test.
  2. Enter the TAT value.
  3. Save.
note

TAT is validated on save — only a numeric, non-negative value is stored. Leaving it blank stores no TAT for the test.

Pathologist alerts​

MetahOS can alert pathologists about lab results that need attention. Two kinds of alerts are sent:

  • Critical-result alerts — raised when an approved/submitted result contains a critical parameter. A result is treated as critical when it is out of range and its interpretation category is one of IC2, IC3, IC5, IC6, IC7 (or interpretation CRITICAL), or the parameter is explicitly flagged as a critical parameter. See Parameters & Interpretation.
  • Pending alerts — periodic reminders about reports still awaiting action.

Who receives alerts​

Alerts go to pathologists with the appropriate role. Recipients are further filtered so they only receive alerts for authorities (sites) they can access — a pathologist tied to specific sites will not be alerted about another site's results unless they have all-authority access.

info

Alerts are delivered via the messaging channel using dedicated templates for critical findings and pending reminders. Phone numbers are de-duplicated so a pathologist is not messaged twice for the same alert.

tip

Assign the pathologist alert role to your senior pathologists and make sure their user record is tied to the correct sites, so critical findings reach the right person quickly.