Skip to main content
Version: 1.0.70

Marketing & Engagement Overview

The Marketing module is the home for outbound and patient-facing content: SEO, the information centre, marketing camps and activities, feedback and grievance forms, and a Configurables screen that controls how the patient app, doctor app and queue TV screens look and behave.

At a glance​

fa-bullhorn | Marketing module | Here is what happens at this step.
fa-search | SEO | Here is what happens at this step.
fa-file-text-o | Info Center | Here is what happens at this step.
fa-users | Marketing camps | We set up a health camp for everyone.
fa-star | Feedback forms | Here is what happens at this step.
fa-flag | Grievances | Here is what happens at this step.
fa-mobile | Patient app | This is the person we are helping.
fa-user-md | Doctor app | Here is what happens at this step.
fa-tv | Queue TV | Here is what happens at this step.

What lives under Marketing​

From the Marketing sidebar you can reach:

  • SEO — search engine settings.
  • Info Center — information centre content.
  • Feedback Forms — the templates used to collect patient feedback.
  • Marketing Camp and Marketing Activities — outreach campaigns and the activities within them.
  • Marketing Camp Form — the form used to capture camp data.
  • Grievances Management, Grievance Reports and Grievance Forms — patient grievance handling.
  • Configurables — the app and screen configuration hub.

Configurables​

The Configurables screen is the single place to tune the experience of:

  • The Patient App — branding, contact details, legal text, home screen carousel and supporting imagery. See Patient App Configuration.
  • The Doctor App — onboarding slides, disclaimers and which home modules are visible. See Doctor App Configuration.
  • The Queue TV (QTV) screens — advertisements, display mode and timing.

Where to go next​